Re-Opening Information

What to expect:

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• When you arrive, you will be greeted at our screening station and accompanied through the facility intake process. Testing availability, including a COVID-19 test will be accessible.
• Upon arrival, each patient (and caregiver, if there is one) will have their temperature taken and may be asked specific COVID-19 screening questions.
• We will provide you with a face mask upon your arrival.
• Patients and staff will be required to wear masks while in the facility at all times.
• If you need assistance during your visit, we ask that the person who brings you to the appointment waits in his/her car until your appointment is over to help us limit the number of people in the reception areas at any one time.
• If you have a caregiver who needs to attend the visit with you, he or she will also need to be screened and wear a mask. Please inform us if this is the case.
• We will gather information through as many contactless ways as possible and will establish handwashing protocols for everyone.
• We have rearranged our reception areas and workspaces to help with social distancing.
• Our therapists will be alternating work schedules to provide access to care while allowing for social distancing.
• We will communicate any changes as we move through this process. Please be sure to routinely check in on all of our COVID-19 updates and activities at westviewhcc.com.

Please feel free to call us at 860-774-8574, extension 143 with any questions or to schedule a future appointment.