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As mandated by Governer Lamont on March 13, 2020 and in an effort to "protect the health and welfare of patients, residents and staff" of "nursing home facilities, residential care homes or chronic disease hospitals ... all Connecticut Facilities shall impose a complete ban on all visitors to such Facilities, (except end-of-life care) for a period of THIRTY (30) DAYS commencing on the date of this order unless terminated earlier by virtue of a future order."
Please read/download the official Department of Health order below:
In response to these temporary visitor restrictions, we have prioritized various ways for family and friends to stay in touch with their loved ones (and vice versa) here at Westview. Utilizing technology and free-to-use software our Recreation Department is offering the following methods for family and friends to directly communicate with their loved ones at Westview, including:
Christine can be reached at 860-774-8574, ext. 110.
It is the policy of Westview Health Care Center to communicate the presence of known COVID-19 cases and subsequent exposures in the facility to all staff, residents and resident family members.
Pursuant to State and Federal guidelines, the facility shall notify all interested parties listed above of any positive COVID-19 exposures as soon as possible and not to exceed 12 hours from the notification to the facility of any positive exposure.
Residents, resident responsible party members and staff with known direct exposure to a COVID-19 positive case/s will be notified individually of their level of exposure directly in person or via telephone.
In addition to a direct exposure to a respective resident and resonsible party member, all other resident family and/or responsible party members shall be notified via email or telephone in the event an email is not available of any non-direct exposures accordingly.
All active staff shall be notified directly while working and via the Employee COVID-19 Information Center located at the lower level time clock.
All notifications shall be executed by the Administrator and/or designee. Additionally, any and all communications, questions or concerns by staff, resident/s and/or a resident's responsible party member must be forwarded to Christine Zadora, Assistant to the Administrator at extension 110.
All individual medical status pertaining to COVID-19 for residents and staff is protected by the Health Insurance Portability Act (HIPPA) and is only to be shared with the respective parties.
Please remember that any and all communications related to any resident's medical condition is subject to HIPPA regulations.
At no time should any staff member communicate or speculate with resident family members or co-workers about other residents, the facility's exposure status and/or any other issue not specifically under the purview or responsibility of the respective staff member.
All staff should review the COVID-19 Employee Information Board daily and/or the facility's website COVID-19 for staff.
All staff is to be reminded that any and all discussions related to COVID-19 statuses may only be communicated consistent with the policy above.
Please remember to refer any and all questions to Christine Zadora, Assistant to the Administrator at extension 110.
Please review our temporary new measures regarding items brought into our facility during this time. Thank you for your compliance and understanding during this time.
In order to reduce the risk of exposure, we are no longer accepting deliveries of flowers, gift baskets, or the like.
FOR NEW ADMISSIONS ONLY ...there will be exceptions for essential patient-care items such as clothing, cell phones, approved medications from outside the facility, etc. Patient-care items must be delivered to the Main Lobby for proper cleaning and disenfection prior to distribution.
CDC notes that evidence suggests that the novel coronavirus may remain viable for hours to days on surfaces made from a variety of materials, which includes clothing. Therefore, "Family Will Do Laundry" service has been suspended until further notice. All laundry service for all residents/patients will be done onsite.
The risk of transmission through the mail is very low. Vulnerability mainly exists "if" the delivery person is infected and happens to cough or sneeze on the mail and/or packages. Therefore, we will quarantine all residents'/patients' mail deliveries for up to 24 hours after delivery. Resident Services will promptly deliver the mail afterwards.
Kim can be reached at 860-774-8574, ext. 100.
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(Resident/Patient access only)
Westview's Channel 2
Westview patients and residents have their own dedicated "Westview" tv channel that supplies information, calendar events, facility contacts, previously recorded Recreation events, movies, curated videos from the internet and more! Residents and patients simply need to tune into "Channel 2" on their television to watch!
Please contact Chris directly to coordinate and schedule Facetime, Skype or face-to-face lobby visits with your loved ones. Chris can be reached at 860-774-8574, ext. 110.
Please contact Kim directly with any questions or concerns regarding incoming items to patients and residents. Kim can be reached at 860-774-8574, ext. 100.
If you or your loved one would like more information or to take a tour of the facility, we invite you to a closer look at Westview Health Care Center.
Please contact our Resident Services office at 860-774-8574