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Staff Resources

Westview is a closed facility; therefore, the primary way COVID-19 could enter the building is through employees. Please review and adhere to the following measures in order to continue protecting our patients and residents who need to be shielded from exposure to the virus.

Asymptomatic transmission is a major factor in this viral spread! Therefore, it is crucial that we continue our diligence in not gathering with anyone from outside of our homes during this time.

COVID-19 Employee Testing Schedule (9/18/2020)


As of Monday, September 21, 2020, all Westview staff will be receiving COVID-19 testing on a monthly basis with 25% of staff being tested weekly. Testing will occur on Tuesdays and Wednesdays throughout all three shifts.

If you are not working on one of the assigned days, you must call to make an appointment through the front desk (extension 100). You are responsible for making sure that you are tested monthly.

Testing is mandatory. It has been mandated by the Federal Government and the State of Connecticut.



  • Cohort A: Last Names A-E
  • Tuesday, 9/22/2020 & Wednesday, 9/23/2020

  • Cohort B: Last Names F-L
  • Tuesday, 9/29/2020 & Wednesday, 9/30/2020

  • Cohort C: Last Names M-R
  • Tuesday, 10/6/2020 & Wednesday, 10/7/2020

  • Cohort D: Last Names S-Z
  • Tuesday, 10/13/2020 & Wednesday, 10/14/2020


Testing will be performed with our previous provider, Physician One. However, Westview Staff will be conducting the tests. We hope this allows for flexibility in testing and less demand on your time. You will be able to see your results through the My Quest App.


If any employee or resident tests positive during this time, we will initiate weekly testing of all employees; which may result in a change to the scheduled testing days.

 

Clinical Presentation

The signs and symptoms of COVID-19 present at illness vary, but over the course of the disease, most persons with COVID-19 will experience the following:

  • Fever (83–99%)
  • Cough (59–82%)
  • Fatigue (44–70%)
  • Anorexia (40–84%)
  • Shortness of breath (31–40%)
  • Sputum production (28–33%)
  • Myalgias (11–35%)

Atypical presentations have been described, and older adults and persons with medical comorbidities may have delayed presentation of fever and respiratory symptoms. In one study of 1,099 hospitalized patients, fever was present in only 44% at hospital admission but later developed in 89% during hospitalization. Headache, confusion, rhinorrhea, sore throat, hemoptysis, vomiting, and diarrhea have been reported but are less common (less than 10%). Some persons with COVID-19 have experienced gastrointestinal symptoms such as diarrhea and nausea prior to developing fever and lower respiratory tract signs and symptoms. Anosmia or ageusia preceeding the onset of respiratory symptoms has been anecdotally reported, but more information is needed to understand its role in identifying COVID-19.

 

More information is available at: https://www.cdc.gov/

All employees must be screened prior to beginning their shift



COVID-19 Screening Checklist

Ask ALL individuals to perform hand hygiene and put on a facemask prior to approaching the station to be screened.

ALL individuals entering the building must be asked the following questions:

1. Ask if the individual has any of the following respiratory symptoms:

  • Cough
  • Shortness of breath

If YES, restrict them from entering the building.

OR at least TWO of these symptoms:

  • Fever
  • Repeating shaking with chills
  • Headache
  • New loss of taste or smell
  • Diarrhea
  • Chills
  • Muscle pain
  • Sore throat
  • Vomiting

If YES, restrict them from entering the building.

2. Check temperature and document results:

If OVER 100 ℉ or 37.8 ℃, restrict them from entering the building.

3. Ask the individual if they have had any direct contact (within 6 feet for at least 5 minutes) with a person who has confirmed or suspected COVID-19 in the last 14 days. (If individual is a health care worker and came in contact with a patient while wearing full PPE - it is not considered an exposure).

If YES, restrict them from entering the building.

4. Prior to allowing entry into the building, remind the individual to maintain 6 feet social distance from others, including staff and residents, and to keep their mask on at all times.

Face mask policy:

Westview employees must wear a mask:

  • At all times in the patient care area.
  • In non-patient care areas when 6 feet social distancing is not feasible (shared office space, work requiring close proximity with no options for engineering controls).

Please review Westview's Face Mask Policy and Procedures PDF
for more detailed information:
View/Download


In addition, per recommendation from the CDC, people should wear face coverings when going out into public as an effort to keep (asymptomatic) individuals who have the disease (but don't know it) from spreading it.

UPDATED Symptom Information


Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing
  • Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

 

Clinical Presentation

The signs and symptoms of COVID-19 present at illness vary, but over the course of the disease, most persons with COVID-19 will experience the following:

  • Fever (83–99%)
  • Cough (59–82%)
  • Fatigue (44–70%)
  • Anorexia (40–84%)
  • Shortness of breath (31–40%)
  • Sputum production (28–33%)
  • Myalgias (11–35%)

Atypical presentations have been described, and older adults and persons with medical comorbidities may have delayed presentation of fever and respiratory symptoms. In one study of 1,099 hospitalized patients, fever was present in only 44% at hospital admission but later developed in 89% during hospitalization. Headache, confusion, rhinorrhea, sore throat, hemoptysis, vomiting, and diarrhea have been reported but are less common (less than 10%). Some persons with COVID-19 have experienced gastrointestinal symptoms such as diarrhea and nausea prior to developing fever and lower respiratory tract signs and symptoms. Anosmia or ageusia preceeding the onset of respiratory symptoms has been anecdotally reported, but more information is needed to understand its role in identifying COVID-19.

 

More information is available at: https://www.cdc.gov/

A message to Westview employees:


Bravo to all of you who are working diligently to uphold the high standards of infection control practices while at work during this challenging time. It is equally important, however, to practice good infection control when you leave work as well.

It is imperative that we maintain our health and wellness for our own sake, the sake of our families and the sake of the residents and patients whom we care for each day.

Strategies to help keep you healthy & well:

  • Eat healthy, hydrate and get good sleep.
  • Follow State/Federal mandates to stay home when it is not necessary to go out.
  • If you must go out into public places, i.e., grocery store, then:
    • Maintain social distancing of 6 feet (i.e., out of cough/sneeze range)
    • Try not to linger in public places and avoid crowds
    • Keep your hands away from your face (mouth, nose, eyes)
  • Always wash your hands with soap and water as soon as you get home, before you touch your face, and before you eat, apply make-up, etc.
  • Be aware of high-touch surfaces that you come in contact with, (i.e., gas pump, shopping carts, buttons on machines, etc.), when extra hand hygiene is indicated.
  • CDC is recommending washing high touch surfaces in your home daily (lightswitches, door handles, remote controls, phones, etc.)

Thank you for your continued commitment to safe care practices, both at work and in the community in which you live!

Together we can stay ahead of these germs and do our best to prevent its entry and spread.

Stay healthy!

COVID-19 Communications Response Policy (6/9/2020)


It is the policy of Westview Health Care Center to communicate the presence of known COVID-19 cases and subsequent exposures in the facility to all staff, residents and resident family members.

Pursuant to State and Federal guidelines, the facility shall notify all interested parties listed above of any positive COVID-19 exposures as soon as possible and not to exceed 12 hours from the notification to the facility of any positive exposure.

Residents, resident responsible party members and staff with known direct exposure to a COVID-19 positive case/s will be notified individually of their level of exposure directly in person or via telephone.

In addition to a direct exposure to a respective resident and resonsible party member, all other resident family and/or responsible party members shall be notified via email or telephone in the event an email is not available of any non-direct exposures accordingly.

All active staff shall be notified directly while working and via the Employee COVID-19 Information Center located at the lower level time clock.

All notifications shall be executed by the Administrator and/or designee. Additionally, any and all communications, questions or concerns by staff, resident/s and/or a resident's responsible party member must be forwarded to Christine Zadora, Assistant to the Administrator at extension 110.

All individual medical status pertaining to COVID-19 for residents and staff is protected by the Health Insurance Portability Act (HIPPA) and is only to be shared with the respective parties.

Please remember that any and all communications related to any resident's medical condition is subject to HIPPA regulations.

At no time should any staff member communicate or speculate with resident family members or co-workers about other residents, the facility's exposure status and/or any other issue not specifically under the purview or responsibility of the respective staff member.

All staff should review the COVID-19 Employee Information Board daily and/or the facility's website COVID-19 for staff.

All staff is to be reminded that any and all discussions related to COVID-19 statuses may only be communicated consistent with the policy above.

Please remember to refer any and all questions to Christine Zadora, Assistant to the Administrator at extension 110.

Staff Member Question:

If I have to take care of a COVID-19 patient, how do I keep my family safe?

There are two primary ways to catch COVID-19: by coming in direct close contact with a sick person or by touching the secretions (saliva or nose discharge) of a sick person and then touching your face.

The best ways to keep your family safe is to:

  • 1. Avoid getting sick yourself.
  • At work:
  • Follow policy and procedure for PPE use, including donning and doffing. Ask for guidance if you are not sure you are doing it correctly. (Per CDC: Caring for someone with COVID-19 while wearing a procedure mask or N95 and protective eyewear puts you at a LOW exposure risk. When PPE is worn, the biggest risk is self contaminating yourself when taking off your PPE)
  • Follow social distancing guidelines to the best of your ability. Close contact is unavoidable but try to minimize it.
  • Hand hygiene, hand hygiene, hand hygiene. The virus cannot move through your skin, so if you touch something with COVID-19 on it, it will only make you sick if you then touch your eyes, nose, or mouth before washing your hands. Both soap and water and alcohol based hand sanitizer are effective in killing the virus. Imagine everything you touch could have COVID-19 on it.
  • Be extra vigilant about social distancing on your breaks. Everyone has to remove their face mask to eat making it easier to spread droplets. We also tend to let our guard down when we are relaxing with our friends – don’t! Remember, we are more likely to be carrying the virus than our residents.
  • Outside of work:
  • Follow social distancing guidelines and wear a mask if this is not possible (grocery stores).
  • Hand hygiene – carry alcohol hand sanitizer in your car so that you can sanitize your hands when returning from a public place.
  • 2. Avoid carrying the virus into your home environment.
  • Change out of your work uniform before entering your home, or immediately after, and put your uniform directly into a washing machine or plastic bag. Spray your shoes with disinfectant or have an out of the way place to put them (in a sealed plastic bag, trunk of your car, etc.).
  • Wash your hands and arms at the end of your shift before going home. Consider taking a shower right when you get home.
  • Keep your work bag in your car or in a specific spot in your home.
  • Disinfect high touch surfaces; follow CDC guidelines for cleaning and disinfecting your home.

If you do get sick, notify your supervisor, employee health, and stay home. Follow CDC guidelines for how to care for yourself at home. Consider designating a sick area in your home where you can confine yourself and limit contact with other household members.

There are reports of some health care workers that CHOOSE to completely isolate themselves from their families regardless of symptoms; however, this is a personal choice and not a general recommendation. You need to make the best decision for you and your family at this time.

Additional guidance:

  • Being excluded from work does not mean an automatic quarantine; it only indicates the need for further screening by employee health.
  • If an employee is sent home, complete an absence report. Be complete and include all signs and symptoms of illness, dates of exposure if exposed, etc.
  • Jill Blain, RN, has temporarily taken over primary responsibility of employee health as it pertains to the COVID-19 pandemic. If Jill Blain is unavailable, Jessica Mulé or Cindy Olsen can also be consulted.
  • (If an employee is sent home on a weekend, please notify Cindy Olsen who can screen the employee so that they may return sooner than later.)

IMPORTANT REMINDER:

Out of an abundance of caution and in the interest of the continued health and safety of our Westview community, please be reminded:

  • There shall be no food/take out deliveries to Westview from the outside.
  • No disposable drink cups or coffee cups from the outside should be entering the facility.

Personal reusable cups/travel mugs with lids are permitted as long as you maintain the hygiene of your reusable cups/ travel mugs by washing them daily with soap and hot water.

It is okay to bring in homemade food for your meals. Please be sure to disinfect all grocery bags or packaging surfaces, including reusable cups/travel mugs, before entering the facility

Be sure to wash your hands before meal prep, prepping a pot of coffee, and before/after using shared spaces

Thank you!

Focused Infection Prevention & Control Rounds for COVID-19


  • ADHERENCE TO UNIVERSAL FACE MASK USE:
  • Proper donning and doffing
  • Proper storage of mask when not in use
  • No touching of face or front of mask, if accidental contamination occurs - immediate recognition and appropriate actions (hand hygiene, obtaining new mask, etc.)
  • HAND HYGIENE:
  • Hand hygiene before and after all patient contact, contact with potentially infectious material, and before putting on and after removing PPE, including gloves. Hand hygiene after removing PPE is particularly important to remove any pathogens that might have been transferred to bare hands during the removal process.
  • Hand hygiene performed correctly - appropriate amount of product, appropriate amount of time, all surfaces of the hands covered including finger tips, between fingers and thumbs
  • HCP should perform hand hygiene by using alcohol-based hand rub (ABHR) with 60-95% alcohol or washing hands with soap and water for at least 20 seconds. (ABHR preserves skin integrity better) Use of soap and water should be used when hands are visibly soiled, when handling food, after incontinence care and after using the bathroom.
  • TRANSMISSION BASED PRECAUTIONS:
  • Staff following transmission based precautions signage posted at the door
  • Staff donning and doffing PPE appropriately
  • Minimal staff entering rooms/clustering care
  • Equipment being cleaned and disinfected before leaving room
  • Droplet/Contact rooms have door closed when possible, fan placed in window
  • Isolation bins outside room are stocked with appropriate PPE
  • SOCIAL INTERACTIONS:
  • Social distancing (6ft) occurring where possible
  • Groups of staff and/or residents not congregating in common areas
  • Where possible, staff engage residents by talking side by side instead of face to face in order to stay out of line of possible respiratory droplets
  • CLEANING AND DISINFECTION:
  • All shared equipment (both in Nursing and Therapy) cleaned and disinfected between resident use
  • Rooms are free from clutter, trash and visible soilage
  • High touch surfaces are cleaned and disinfected multiple times a day (ie: handrails, door knobs, phones, time clock, microwave buttons, etc.)
  • MISCELLANEOUS DEPARTMENT SPECIFIC ACTIONS:
  • Ensure all staff members are adhering to Infection Prevention and Control principles as it pertains to their specific department

Social Distancing and Self-Monitoring

Question:

What is the single most important action that we can all take in fighting the spread of the coronavirus?


Answer:

Stay at home

  • Guidelines:
  • Only travel for basic necessities such as food and medicine and do so as infrequently as possible.
  • If you must go out, wear something to cover your nose and mouth and stay at least 6 feet away from other people at all times.
  • Greet others without physical contact. DO NOT shake hands or hug.
  • Avoid all gatherings including visits to/from friends and family members; carriers exhibiting no symptoms is a key part of COVID-19 spread.
  • Wash your hands as soon as you get home!

Face mask information


It is important to remember that face mask use is a learned skill. Here are some important things to remember when using a face mask.

  • Wash your hands before putting on a face mask and after removal
  • Apply clean face mask, pinch at nose to ensure proper fit and pull down under chin
  • Your nose and mouth should remain covered
  • Do not touch your face mask. Once on, you should consider the outside as "dirty"
  • You should not move your face mask up and down. This increases your risk of exposure to self or others
  • When removing your face mask, you should only touch the ear straps (not the front)
  • Once removed, immediately wash your hands
  • A good way to improve your skill is to envision the outside of the mask covered in mayonnaise to represent the germs. This will cause you to remove it more carefully so that you don't spread mayonnnaise/germs onto your hands or other surfaces

Face mask handling and reuse video

Pandemic Care Strategies

N95 Mask & Faceshield: Donning & Doffing

Personal protective equipment

Correct wear: face mask and gloves

Donning and doffing facial protection

Information

All non-essential Westview employee documentation has been suspended including:

Perfect Attendance

In order to help reduce any anxiety of staff members not meeting the established attendance standards and/or being eligible for a perfect attendance bonus, we have temporarily suspended the employee attendance standards effective March 10, 2020 until the visitor restriction is lifted by the State of Connecticut's Department of Public Health.

Inservices

 

All Westview Inservices are suspended until further notice. If your inservices are due during this time, you will be given a grace period so that the education score on your Annual Job Performance Review is not negatively affected.

COVID-19 Stress and Coping


The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children.

Everyone reacts differently to stressful situations.  How you respond to the outbreak can depend on your background, the things that make you different from other people, and the community you live in.

Stress during an infectious disease outbreak can include:

  • Fear and worry about your own health and the health of your loved ones
  • Changes in sleep or eating patterns
  • Difficulty sleeping or concentrating
  • Worsening of chronic health problems
  • Increased use of alcohol, tobacco, or other drugs

People with preexisting mental health conditions should continue with their treatment and be aware of new or worsening symptoms.

Disaster Distress Helpline

1-800-985-5990


Being a healthcare worker during a pandemic can take an emotional toll on you.


There are things you can do to reduce traumatic stress reactions:

  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch, exercise, or meditate.
  • Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
  • Make time to unwind. Try to do some other activities you enjoy.
  • Connect with others. Talk with people you trust about your concerns and how you are feeling.
  • Acknowledge that traumatic stress can impact anyone helping after a traumatic event.
  • Learn the symptoms of traumatic stress including physical (fatigue, illness) and mental (fear, withdrawal, guilt, anger).
  • Ask for help if you feel overwhelmed or concerned that COVID-19 is affecting your ability to care for your family and patients as you did before the outbreak.

Call your healthcare provider if stress gets in the way of your daily activities for several days in a row.

YOU ARE NOT ALONE; WE ARE ALL IN THIS TOGETHER.

If your are struggling with excessive anxiety or fear about the pandemic, please reach out to a peer, a supervisor, or healthcare professional.


To help further protect our team ...

Working in multi-health care facilities and/or businesses other than Westview, you may be exposing patients, residents and fellow health care workers at each location.

  • Please contact Interim Health Nurse, Jill Blain, immediately at 860-774-4119 if you:
  • • Work at another facility and/or business besides Westview Health Care Center
  • • If you have potentially been exposed to someone with COVID-19

A thorough risk assessment will be conducted to determine the risk level as well as prevent any infection and mitigate the spread of the COVID-19 disease.

Thank you!

Current Job Openings

We are looking to complement our current generous staffing levels with energetic and compassionate individuals for the following positions:

  • Certified Nursing Assistant (CNA)
  • Registered Nurse (RN)
  • Licensed Practical Nurse (LPN)
  • Dietary Services

APPLY NOW!

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Please choose an application option below:


Employment Application

View, download and print the application from home.

View/Download
Employment Application (Fillable Form)

Open this file using Adobe Acrobat in order to fill in the form fields. Once completed, save the file and email it to rbentley@westviewhcc.com

(You will need to download Adobe Acrobat for this option.)
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Fillable Form

Contacts

Ruth Bentley

Director of Human Resources

Please contact Ruth directly for any questions or concerns regarding change in employment status, furlough questions and policy-related matters. Ruth can be reached at 860-774-8574, ext. 157.

Contact us

Address:
150 Ware Road
P.O. Box 428
Dayville, Connecticut 06241
Tel: 860-774-8574
Fax: 860-779-5425
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Find Out More

If you or your loved one would like more information or to take a tour of the facility, we invite you to a closer look at Westview Health Care Center.

Please contact our Resident Services office at 860-774-8574

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